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Privacy Policy

A Legal Disclaimer

At Dimension System ("Company", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dimension-system.cz] (the "Website") and use our services.

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

1. Information We Collect
We may collect the following types of information:
a. Personal Information

  • Name, company name, job title

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (processed via secure third-party gateways)

  • Any other information voluntarily submitted via forms or contact methods

b. Non-Personal Information

  • Browser type and version

  • IP address and general location

  • Device type and operating system

  • Referring website or pages viewed

  • Date and time of visits


2. How We Use Your Information
We use the information we collect to:

  • Fulfill and manage orders, logistics, and services

  • Respond to inquiries and customer service requests

  • Improve our website, services, and user experience

  • Send updates, offers, or newsletters (only if you opt in)

  • Comply with legal obligations

  • Prevent fraud, enforce our Terms and protect our rights


3. Cookies and Tracking Technologies
We may use cookies and similar technologies to:

  • Remember user preferences

  • Analyze traffic and usage patterns

  • Enable functionality such as login or shopping carts

You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.

4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:

  • Service providers: e.g., payment processors, shipping partners, IT support

  • Legal authorities: when required by law or in response to valid legal requests

  • Business transfers: in the event of a merger, acquisition, or asset sale

All third-party partners are contractually obligated to handle your data securely and only for the intended purpose.

5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security of Your Information
We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no internet transmission or storage method is 100% secure.

7. Your Rights and Choices
Depending on your location (e.g., EU/EEA), you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to processing for direct marketing

  • Withdraw consent at any time

To exercise these rights, contact us using the details provided below.

8. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. Please review their respective policies before providing any personal information.

9. Children’s Privacy
Our Website is not directed to children under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to have it removed.

10. International Data Transfers
If you are accessing our Website from outside EU, your data may be transferred to and processed in Czech republic or other locations where our service providers are located. We ensure appropriate safeguards for such transfers.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website constitutes acceptance of those changes.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:
Dimension System s.r.o.
Lisabonská 799/8, 190 00 Prague 9, Czech republic

Email: info@dimension-system.cz
 

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